Personal Touch Drives More Meaningful Member Engagement than Tech-Only
Programs that combine personal outreach with smart use of technology close more care gaps, improve quality measures, build member loyalty and improve retention.
2026 Healthcare Outlook: A Year of Unprecedented Disruption
There is no question the pressures are heavy, but there is also an opportunity for organizations to rethink how they deliver care, how they support the people they serve, and how they invest limited resources.
NEMT Partner Guide: Why Payers and Providers Should Choose MediDrive’s TMS
Alan Murray on improving access for medical transportation.
Housing is the Next Frontier in Proactive Care. Here’s How Health Plans Can Help
Just as health plans have learned to identify and intervene early with chronic conditions like diabetes or heart disease, they can and should do the same for housing and other health-related social needs.
AI Decides Who Gets Care: Algorithmic Bias in Post-Acute Care Decisions
We can and must do better to make sure our smart new tools actually do see the individual – by making them as transparent, unbiased, and compassionate as the caregivers we would want for our own families.
Mind The Gaps: Closing the Digital Divide to Improve Behavioral Healthcare
The shortfalls that accompany this technology gap touch everything from continuity of care and outcomes to the patient experience.
The Hidden Data Errors Delay Healthcare for Millions of Americans
Network inaccuracy isn’t an inconvenience – it’s a public health crisis.
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Esperion Sets Its Sights on New Areas While Maintaining Commitment to Cardiovascular Health
In a recent interview, Esperion president and CEO, Sheldon Koenig talks about the reality of statin intolerance and his company’s expansion into new diseases
When Healthcare Meets People Where They Are: How PDTs Are Reshaping Mental Health Treatment
Here are some key insights to help unlock the viability of PDTs to address unmet needs throughout the healthcare ecosystem — for patients and providers alike — and how to take meaningful steps to improve the health experience.
Turning Missed Appointments into Meaningful Member Action
Improving no-show rates is not just about perfecting our reminders — it’s about redesigning the member experience from the ground up and creating systems that reflect and accommodate the realities of members’ lives.
The Hidden Power of Tech-Enabled Healthcare Services: Fueling the Next Wave of Healthcare AI
For AI to truly revolutionize healthcare, it must understand the social, environmental, and emotional context that influences health outcomes in order to make interventions more targeted and effective. AI can only achieve this degree of understanding if it is fed novel data that reflects the human experience – data that is currently generated by tech-enabled services.
Putting SDOH Data to Work for Systems and Patients
For healthcare leaders, actionable SDOH insights are key to advancing equity and improving patient outcomes. By investing in comprehensive engagement strategies and leveraging technology, the healthcare industry can build trust, address barriers to care, and ensure that no patient falls through the cracks.
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RCM Outsourcing: Balancing Human Expertise & Smart Technology
Greenway Health blends smart technology with human expertise to elevate revenue cycle.
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The Role of RWD in Revolutionizing Clinical Trial Design
Using RWD to understand SDOH factors faced by patients with non-small cell lung cancer paves the way for improving health equity and more effective treatments for more people.
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SDOH in Oncology: Mapping Out How Zip Code Can Affect Care Is a Critical Step to Improving Outcomes
For non small cell lung cancer patients, a zip code can mean the difference between diagnosis time and treatment options.
How Improved Interoperability Drives Greater Health Equity
Interoperability offers the potential to improve the quality of care by providing more comprehensive, accurate health information to doctors and other providers, to patients and their caregivers, as well as to healthcare payers, and others with a valid need.
Can Data Help Build Healthcare’s Equitable Future?
To prevent further harm and ensure families aren’t left behind again, we must use data more proactively — not only to close gaps in coverage but also to support accountability in how care continuity is managed.
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Using RWD, SDoH and Patient Mapping to Eliminate Blind Spots from the Patient Journey
This article is part of a series on eliminating blind spots in the patient journey by leveraging real-world data.